We are hiring!

We are pleased to announce due to continuous company expansion and progression, our control centre located at our Head Offices in Poole, Dorset are now recruiting for a full time position as a customer service advisor.

You will be joining a vibrant team of customer service advisors, whilst ensuring that the highest standards of customer service are provided to our national client base and Engineer network.  All calls will be inbound, where you will be using high-tech database to enter any of our customer’s emergency locksmith requirements into a computerised job sheet which is then passed onto our accredited locksmiths. Other tasks will include processing online payments upon an engineer completing the job and liaising between the customer and the engineer.  As you can already see from the job description this is a very straightforward role but is not always easy. Some customers may need more help than others and there can be times when the call volumes will be high and the pressure will be on to help customers quickly.

The successful candidate will reap many rewards; these include an attractive salary alongside uncapped bonuses and the opportunity to work towards their own personal goals as well as those of the Company.

Interested? The right candidate should have the following skills and attributes…

• Excellent communication skills

• Driven to provide the best possible service

• PC literate

• Exceptional telephone manner

• The ability to multi-task

• Enjoy working to targets within a fast pace environment

• Flexible to work shifts over 7 day period (including weekends) around 7am and 10pm

If you answered yes to all of the above then this is the job for you!

To apply for the role please visit https://bit.ly/18zuoVA

Keytek® Locksmiths are the largest National Locksmith who provide a 24 hour emergency locksmith service across the UK including both domestic and commercial clients. The Keytek® Head Office is located near Tower Park in Poole, Dorset and has free parking on site.

For more information regarding Keytek® visit keytek.co.uk

Keytek™ to take part in charity bike ride

Following on from the amazing success of last year’s Bath to Bournemouth 80 mile charity cycle, the Keytek® team will be taking part in yet another charity cycle event the ‘Glastonbury Bike Ride’ in aid of the British Heart Foundation.

Keytek-Locksmiths-charity-Glastonbury-Bike-Ride

The Keytek® team will be setting off from the starting line located in Glastonbury, Somerset on the 29th September. Participants will have the choice of either a 25 or 50 mile cycle across the picturesque countryside of Somerset. The National Locksmith is planning on raising a total of £1,500 for the charity.

In the follow up to the charity cycle event the Keytek® team will be training each week both as a team and as individuals in order to ensure they are all fit and ready for the big day.
Previously the Keytek® team have taken part in several charity bike rides, including the Tour de Britain which spanned across the British coast and of course not forgetting last year’s gruelling 80 mile from Bath to Bournemouth.

 

Follow every step of the Keytek® team’s progress from training to the big event on Twitter (www.twitter.com/Keytek_UK) or Facebook (www.facebook.com/keyteklocksmiths).

 

To donate simply visit the Keytek® Just Giving page www.justgiving.com/Glastonbury-Bike-Ride and click ‘Donate’ or alternatively text ‘KEYB60’ and your donation amount to 70070.

Text donation for Keytek locksmiths charity Glastonbury Bike Ride

Three quarters of Britons do not change their locks after moving house

A survey conducted by Keytek® has revealed that 74% of homeowners do not call a locksmith to change the locks when they move into a new property, potentially leaving them vulnerable to break-ins by someone who obtained a key during the previous ownership.

 

Participants in the study were asked if they had the locks changed within a fortnight of moving in to their current home. This basic security measure is recommended by leading home insurance providers, as most insurance claims are valid only if there are clear signs of breaking and entering, so the insurer will not pay out if the intruder was able to let themselves in with a key. (source: Churchill – www.churchill.com)
The number of recorded burglaries has been gradually falling year on year for the last decade (source: ONS –www.ons.gov.uk, but there are worries that this positive trend can only be sustained if homeowners remain vigilant and don’t take unnecessary risks with their home security. British Crime Survey stats show that people who have been living in their home for less than a year are twice as likely to be burgled as the average (source: The Crime Prevention Website – https://thecrimepreventionwebsite.com/home-security-assessment/680/moving-home-and-security/).

Regional and Demographic Results

The participants were from right across the UK, with people in the South found to be the most security-conscious. The results showed that 35% of Southerners said they did get their locks changed, compared to just 20% of people in the North and Scotland.

The age group most likely to get their locks changed was those aged between 35-54, while the over 55s were found to be least likely to do so.
For more information please visit keytek.co.uk