We have created our top 10 FAQs based from what our customers ask us on a day to day basis. This guide will give you all the answers to the most commonly asked questions that you might ask when you need a Locksmith on the double.
How quickly can you get out to me?
The type of job can affect the response time of a Locksmith due its urgency. However we here at Keytek® have an emergency response time of 30-60 minutes, where possible, and for non-emergency cases will always try to get out to you within 1-2 hours.
Do you have a call out charge?
At Keytek® Locksmiths we don’t have a call out charge, we only charge for Labour (the time on site) plus parts if they are needed plus VAT.
Can you gain access without needing to replace the lock?
In the majority of cases you can gain entry to a property without having to replace the lock. Most locks, including uPVC and wooden locks can be bypassed by picking or other non-destructive entry techniques with relative ease when carried out by an expert Locksmith.
Our Locksmiths at Keytek® will always prioritize non-destructive entry techniques to help to you gain access to your property and as experts with both uPVC and wooden locks and mechanisms can easily bypass locks to get you in as quick as possible. In some rare cases it may be necessary to replace the lock, but this will depend on the circumstances of the lock out and the lock itself.
How much will the parts cost?
Factors such as door type and lock type will affect the cost of any parts required when hiring a Locksmith and the price you can be charged will differ from company to company. For example, the cost for a new lock on a uPVC door will change dependent on size, make, model and the level of security it holds as there are different standards of locks. See below for a brief overview of potential costs for parts.
|Door Type||Lock Type||Price Estimate*|
|Wooden||Yale Cylinder Replacement||£20+|
|Wooden||Complete Yale Replacement||£40+|
|Wooden||Mortice Lock Replacement (5 Lever)||£45+|
|Wooden||Mortice Lock Replacement (2-3 Lever)||£25+|
|uPVC||Multi-Point Locking Mechanism||£60+|
*Theses prices can vary and are only estimates. The exact cost of the lock will depend on size, make and model.
For a detailed and expansive overview of the costs of hiring a Locksmith, head over to our Locksmith Prices page.
How many keys will come with a replacement lock?
Each lock will differ with the amount of keys that it comes with, but you should expect to get 2-3 new keys with the installation of a new lock by an expert Locksmith.
Does the work come with a guarantee?
All work carried out by a Keytek® Locksmith, including any parts supplied comes with a year guarantee. Any professional Locksmith should give you a variation of a guarantee to ensure that all work is completed correctly.