Here at Keytek® we aim to consistently provide the best service to our customers, our Commercial Accounts and our Locksmiths. We do this by ensuring our Locksmiths are provided with best training and remain informed of all the latest industry information so they can uphold their excellent standards. As part of our ongoing innovative to remain on top of our game we have introduced new courses that not only our Locksmiths can complete but you as our Commercial Accounts can complete from the comfort of your own home.
Due to the current climate we had thought of new ways in which we can continue to offer our learning opportunities and working with Highfield we’d like to introduce you to our new e-learning courses! Our courses are aimed to not only help our Locksmiths gain more knowledge and confidence within the industry but they are beneficial to all who are within connected industries which is why we are also offering them to you, our valued team.
The courses provide expansive knowledge in health and safety training with 3 levels of skill on offer as well as an all important asbestos awareness course so that you and your team remain safe at all times. As well as physical safety we have a course on General Data Protection Regulation (GDPR) which will enable you to understand the importance collecting, processing and storing data to ensure you are acting within the law under the 2018 act. Furthermore, we also offer a couple of courses on customer service and communication, those of you who work in customer facing roles or deal with customers through email or over the phone understand that communication is never straightforward and these courses will enable you to do your job to the best of your abilities, even when faced with difficult situations.
If you’re interested take a look at each of the courses on offer in more detail over on our Keytek® Academy website by clicking here!