March’s Locksmith of the Month is…
Well Done! Here are the reasons why Mark won;
Mark is always available in emergency situations whether local or further afield. He is always willing to help anyone out at any time and has been to give new engineers his advice when they are first starting out. Mark works extremely hard every day to ensure all of his customers receive the best possible service. Mark is very skilled in what he does and will always do his best to cause as little damage as possible so the customer can keep the locks they have on the door.
A few words from happy customers;
“Mark recently came to our property as we were locked out; the oven was on, however the kid was thankfully in front of the television, but who knows how long that would have lasted. He got to me within 20 minutes, leaving another job due to the emergency and calmed me down as I was in a state of panic. Within 5 minutes of him being there we were in the house and I was making him a cup of tea while he checked over the security. He fit me a key safe on the outside so should I ever do something so stupid again I can get back in. highly recommended locksmith!”
“Some people say that locksmiths overcharge, while I thought this was the case and questioned Mark he explained all, and at the end of the day it was to keep my family safe so naturally you can expect to spend more for their safety. Might be a few quid but I feel much safer thanks to Mark.”
Well done Mark!
Mark has also had positive feedback from his colleagues at head office;
“Mark is always happy to cover other locksmith work when they are on holiday. He is the definition of a team player.”
“Mark takes any job no matter what it is and understands there is always good and bad.”
How does it work?
Every day we invite and receive feedback from customers through customer call backs, worksheet comments, emailed feedback, Feefo and our website to name a few methods.
The Locksmith of the Month award is designed to recognise the commitment and dedication of our engineers who go above and beyond to ensure our customers receive the best possible service.
Are you a customer or staff member at Keytek® Locksmiths who has received exceptional care or service from a locksmith? If you would like that person to be recognised for their excellence, why not nominate them for one of our Locksmith of the Month awards? You can contact us at 03303320589 or email us at firstname.lastname@example.org