Customer Reviews

Customer Reviews

Here at Keytek® we are proud to say we provide the best possible customer service. From our staff in the office to our Engineers out on the road, we maintain the highest level of customer care. To ensure the maintenance of our high standards we get regular feedback from our customers.

We always appreciate customers leaving feedback, whether positive or negative, as it allows us to maintain, develop and adapt our services for the good of our customers.

But don’t just take our word for it; we’ve teamed up with Checkatrade, Trustpilot and Google so that you can see all of our reviews which we are proud to say the majority are very positive.



Checkatrade is an online trade directory that connects tradespeople to their consumers. At Keytek®, we are able to communicate with our customers and learn about their interactions with us. We have 650+ reviews for our local Locksmith services, allowing us to flaunt our services while simultaneously working on them to make them even better for our clients.

See our Checkatrade Reviews here!




Trustpilot are a free and open review platform that allows for better and more honest communication. For customer they are a platform to connect to business and share their experiences and opinions while for businesses it is a space where honest and real reviews can help to applaud, celebrate and improve services. With over 3,600 reviews and our ‘Excellent’ rating, we think this is a great platform for our customers to give their honest reviews about our services!

Check out our Trustpilot Reviews here!

If you would like to leave feedback for Keytek® then please head over to either our Trust Pilot page, or contact us directly.


Our Customer Reviews


Checkatrade Reviews

“The guy was very helpful great and got the job done even the person on the phone was great and helpful fully recommended and would pass on to anyone I know in need of a locksmith.”

10/10 – St. Helens, June 2022


“Great job, they kept us informed when the locksmith was on his way. Receipt emailed, very professional and speedy service.”

10/10 Cwmbran, June 2022


“Very helpful and efficient. Have us good advice. Totally recommend.”

10/10 Livingston, June 2022


“Adrian carried out work very efficiently, quickly identifying the problem with the adjustments and parts required. He was helpful in explaining to me the work required and determined to leave the door in the best operating condition. Very pleased upon completion.”

10/10 Basingstoke, May 2022


“First class job with clear explanation of work done.”

10/10 Poole, May 2022


“The locksmith arrived at the time due. He was pleasant and polite and did a very professional job. I am very pleased.”

10/10 Redditch, May 2022


“Excellent workmanship, lovely chap was a credit to you. Excellent rates of pay than quoted with others and even with Sunday rates. I definitely recommend this company. Lovely lady answering the calls. I will be using for sure if any more jobs come up. I just feel so safe and secure once again. Thank you.”

10/10 Grimsby, April 2022


“Great professional service. Quickly sorted and replaced the lock.”

10/10 Portsmouth, April 2022


“Extremely satisfied. Work well done. Courteous workman. Have absolutely no complaints.”

10/10 Shoreham-By-Sea, March 2022


“Great work, fixed the issues. Best the door has worked.”

10/10 Thatcham, March 2022


“Excellent work fully informed and courteous and cheerful locksmith. Would recommend this company.”

10/10 Chatham, February 2022


“Very fast and put my mind at rest, it was only the lock barrel and not the whole door locking mechanism. Could not fault the locksmith.

10/10 Ringwood, February 2022


“Quick, knowledgeable and job done so door fully functioning now. Honest opinion given of work and no hidden extras or attempts to do unnecessary work! Great overall!”

10/10 Salisbury, February 2022

TrustPilot Reviews


“Super quick response, the problem was dealt with quickly and efficiently and helpful advice was offered. No hesitation in recommending this service.”

★★★★★ – H Thompson, Derbyshire, June 2022


“Came quickly and good service!”

★★★★★ – L Carding, Conwy, June 2022


“When our door lock broke, it was urgent to have it repaired quickly. Chris from Keytek did an excellent job. The door is a 1930s one. The lock he replaced it with is identical to the original lock. His work was meticulously carried out. We are very impressed with the skill demonstrated, and the attention to detail shown in the end result on this old door. Thank you very much Chris.”

★★★★★ – C Hasan, Hertfordshire, Hitchin, June 2022


“Due to the fact I live out of the country, and had to phone to ask for help. I found the people I dealt with, polite understanding and very prompt. In addition, they also made payment very easy as well. The situation was complicated, as it involved my 90yr old mother and would be difficult for the workers to may be make her understand what was happening. This is the second time I have used Keytek, and won’t hesitate to use them again.”

★★★★★ – D Gray, West Yorkshire, May 2022


“First class service all the way. Booked engineer in the morning. Was told to expect a call prior to his arrival. Repair carried out on my 20-year-old door. Everything carried out as promised very, very pleased. Highly recommend.”

★★★★★ – A Henderson, Glasgow, East Renfrewshire, May 2022


“Had an issue with a lock on front door called and got an engineer out within 3 hours for a non-emergency which I was very happy with, he talked me through what was happening and fixed the problem within 30 mins but no call out fee job cost 1 hour labour. Truly happy with this friendly and easy to use service will hopefully not need to use for a while but will definitely call them again. Many Thanks”

★★★★★ – C Thomson, East Sussex, April 2022


“We couldn’t lock our front door! The friendly and efficient locksmith arrived at his appointed time…we had a new lock and door handle fitted within 35 minutes. Fabulous!”

★★★★★ – T Pryce, West Midlands, April 2022


“Very fast response. Clear explanation of pricing. The person who came diagnosed the issue, explained it to me and then fixed it, he was knowledgeable, polite and friendly. I would recommend and use again. Thank you, Keytek Locksmiths!”

★★★★★ – M Whiskar, East Sussex. April 2022


“The man was very knowledgeable about what was needed to fix my door. Had a very good replacement as I had struggled with previous lock. Arrived in good time, presentable and friendly. Would highly recommend.”

★★★★★ – K Moore, Worcestershire, March 2022


“The office responded quickly, kept me informed of when the locksmith arrived. The locksmith arrived on time and completed the work efficiently and thoroughly. He was also a good guy! Many thanks.”

★★★★★ – P Tyson, West Sussex, Petworth, March 2022


“The service was excellent! Same day he came out, the door had various parts that needed replacing and now it’s working perfectly and set for a long life ahead! Thank you so much a very professional and friendly service!”

★★★★★ – A Hemmingway, Oxfordshire, March 2022


“The chap was super helpful, and very knowledgeable. I wouldn’t hesitate to recommend to anyone looking for a professional service delivered with care and attention to detail. Thankful we found Keytek team.”

★★★★★ – K Fisher, Oxfordshire, February 2022


Google Reviews

“The locksmith arrived at the specified time. He was very efficient and managed to sort the problem out quickly. His work was carried out cleanly and left no mess and cleaned where he had worked.”

★★★★★ – L Wilson, Poole, June 2022


“A prompt and professional service by a thoughtful and capable technician. Cheaper than I feared and my day got back on track quickly.”

★★★★★ – A Ironman, Poole, June 2022


“Good prompt service.”

★★★★★ – A Goulston, Bath, June 2022


“Very efficient service provided.  Helpful & relevant advice given on the options available. Thank you very much.”

★★★★★ – A Wallis, Poole, May 2022


“Very fast professional service. Would highly recommend the gentleman who was able to gain entry for us.”

★★★★★ – P Quince, Poole, May 2022


“The locksmith was very good at his job and helpful, he managed to get the broken key out without the need for new lock, very prompt timekeeping arrived on time, if there is a time in the future will use them again!”

★★★★★ – J Harding, Poole, April 2022


“He was very efficient did a good job. Would definitely recommend him to anyone.”

★★★★★ – R Wall, Poole, February 2022


“They were able to organise a quick, reasonably priced fix for a damaged lock within two hours of contact. Very satisfied with the speed and quality of the work done.”

★★★★★ – M Cownie, Bath, November 2021


“Really nice locksmith came out. He did the job quite quickly and made sure I was happy and felt

★★★★★ – A Wood, Chichester, 2020


“Fast immediate response to our phone call. The man who came knew exactly what to do and took less than an hour to open the locked door that I had lost the key from. He was very pleasant and reassuring.”

★★★★★ – A Finnie, Swindon, December 2021


“My faulty lock was attended to about an hour after I made contact and at a time to suit me. The gentleman who called was friendly and professional and dealt with the problem efficiently and effectively. A job well done and reasonably priced as well!”

★★★★★ – H Bellchambers, Milton Keynes, 2020


Really pleased John could come out at such short notice. We are thrilled with the work he did and couldn’t recommend him highly enough.

★★★★★ – B Taylor, Harlow, 2019


The locksmith was very good at his job and helpful, he managed to get the broken key out without the need for new lock, very prompt timekeeping arrived on time, if there is a time in the future will use them again!

★★★★★ – J Harding, Liverpool March 2022


Very prompt service. Sorted lock problem!

★★★★★ – T Thirlwall, Croydon, May 2022