May 18, 2026 | Becki Hooper | News

How We Won the 2026 Service Excellence Award for South & Thames Valley

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We are thrilled to announce that Keytek Locksmiths has won the Service Excellence Award for the South & Thames Valley Region at the 2026 Small Business Growth Awards. This prestigious event, hosted by HSBC UK and the Federation of Small Businesses (FSB), celebrates the innovation and resilience of the UK’s local business sector.

“Recognising the small businesses that go the extra mile to deliver exceptional value and care to their clients”

 

Two men in suits shake hands while holding an award at a formal event with a red HSBC and FSB backdrop.

 

Why Service Excellence Matters in 2026

In the competitive locksmith landscape, being recognised by industry leaders like HSBC UK and FSB validates our “customer-first” identity. For us, service excellence isn’t just a metric—it’s about consistently exceeding expectations for every customer, from those locked out their homes, to those looking to upgrade their home security.

The Small Business Growth Awards are designed to highlight the “backbone of the UK economy”. Standing out in the South & Thames Valley—a region synonymous with high-growth innovation—is a milestone that reflects our team’s dedication to quality.

 

 

Our Commitment

This award belongs to our hardworking team and our loyal customers. Your trust drives us to push the boundaries of what exceptional locksmith service looks like in an unregulated sector.

  • Regional Recognition: Named the top small business for customer service in the South & Thames Valley.
  • Strategic Partners: Supported by the expertise of HSBC UK and the Federation of Small Businesses.
  • Future Growth: This victory serves as a foundation for even higher standards throughout 2026 and beyond.

 

Three people in formal attire holding awards against a red backdrop with logos and geometric designs.

 

A Note of Gratitude

We want to extend a sincere thank you to the judges and organizers at HSBC UK and FSB. Most importantly, we thank our customers for their continued feedback and loyalty.

As we move forward in 2026, we remain committed to providing the award-winning service that our community expects. Stay tuned for more updates as we build on this incredible momentum!

 

Interested in Finding Out More?

If you want to know more about the locksmith industry, why not take a look at our Locksmithing Census, where we analyse over 350,000 Keytek locksmith jobs from the past 5 years.

 

Close-up of a red and white Small Business Growth Awards invitation dated Tuesday, 28 April 2026, with silverware in the background.

 

Becki hooper author
Becki Hooper
Home Security Expert / Top Home Security Systems Expert at Keytek Locksmiths

Becki is a seasoned home security specialist and the Marketing Manager at Keytek, one of the UK’s leading locksmith companies. With over a decade of hands-on experience in the locksmith and security industry, she offers trusted guidance on everything from upgrading to high-security locks to selecting the best home protection systems.

A graduate of Winchester University, Becki blends academic insight with practical expertise to empower homeowners with reliable, up-to-date security advice.

A technician in a black shirt works on a door lock using a screwdriver, focusing intently on the task at hand.

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